gp99 Terms & Conditions

1. Introduction and Acceptance

Welcome to gp99, a trusted online casino and sports betting platform designed specifically for players in Bangladesh. These Terms & Conditions govern your use of the gp99 website, mobile platform, and all associated services. By creating an account, logging in, or placing any bet on gp99, you unconditionally accept these terms in their entirety.

If you do not agree with any part of these Terms & Conditions, you must immediately discontinue your use of the gp99 platform. These terms apply to all users regardless of their location within Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

2. Eligibility and Account Registration

To register and use the gp99 platform, you must satisfy all of the following eligibility requirements without exception:

• You must be at least 21 years of age. gp99 strictly enforces the 21+ age requirement and reserves the right to request proof of age at any time.
• You must be a natural person with full legal capacity to enter into binding agreements. Corporate or institutional accounts are not permitted.
• You must not currently be self-excluded or have a voluntary or mandatory exclusion from online gambling platforms.
• Each individual may hold only one gp99 account. Multiple accounts belonging to the same person will result in permanent suspension and forfeiture of any balances.

gp99 reserves the right to conduct identity verification at registration and at any subsequent point. Failure to provide satisfactory documentation within the requested timeframe will result in account restriction or closure.

3. Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality of your gp99 login credentials. The following obligations apply to all account holders:

• You must use a strong, unique password for your gp99 account and change it regularly. Never share your login details with any third party.
• Any activity carried out under your account credentials will be considered your responsibility, whether or not it was authorised by you.
• You must notify gp99 support immediately if you suspect unauthorised access to your account via the contact email displayed on this site.
• gp99 will never ask you for your password via email, live chat, or phone. Any communication claiming otherwise should be treated as fraudulent.

4. Deposits and Withdrawals

gp99 supports a range of trusted payment methods suited to Bangladesh players. All financial transactions are subject to the following conditions:

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported local payment providers. Minimum deposit amounts apply and vary by method.
• All deposits and withdrawals must be made in Bangladeshi Taka (BDT / ৳). Currency conversion is not available on this platform.
• Withdrawals are processed only to verified accounts. gp99 may require KYC documentation before releasing any withdrawal. Processing times are typically within 24-72 hours depending on the payment method selected.
• gp99 reserves the right to withhold or reverse any withdrawal if there is reasonable suspicion of fraud, bonus abuse, or breach of these Terms & Conditions pending investigation.

gp99 does not charge deposit fees; however, your payment provider may apply their own charges. Users are responsible for checking any fees imposed by their chosen payment method before initiating a transaction.

5. Bonuses and Promotions

gp99 offers various promotional incentives including welcome bonuses, free spins, reload bonuses, and seasonal promotions tied to events such as BPL, IPL, Eid, Pohela Boishakh, and other occasions. All bonuses are subject to the following conditions:

• Each bonus offer will specify its own wagering requirement (rollover) which must be fully completed before any associated winnings can be withdrawn. Rollover requirements typically range from 10x to 30x of the bonus amount.
• Bonuses are intended for personal, non-commercial use only. The use of automated tools, bots, or coordinated group play to exploit bonus offers constitutes abuse and will result in forfeiture and account suspension.
• gp99 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice. Changes will not affect bonuses already claimed and actively in progress.
• Only one bonus can be active at a time per account unless the specific promotion terms state otherwise. Players must opt in to each promotion individually unless it is automatically credited.

Note: Bonus terms vary per promotion. Always check the individual promotion page or contact support for full wagering requirement details before claiming any offer.

6. Prohibited Activities

The following activities are strictly prohibited on the gp99 platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Money laundering, fraud, identity theft, or any other illegal financial activity involving the gp99 platform.
• Using software, bots, scripts, or any technical device to gain an unfair advantage over other players or the house.
• Providing false information during registration, KYC, or any other interaction with gp99 support, including misrepresenting your age or identity.

7. Game Rules and Betting Conduct

All games available on gp99 are governed by individual game rules as defined by the respective game providers. Players must familiarise themselves with the rules of each game before placing bets. The following general conduct standards apply across all games and betting markets:

• Bets placed are final once confirmed. gp99 does not accept requests to cancel or modify confirmed wagers except where technical errors are demonstrably proven.
• In the event of a technical malfunction or disconnection during live play, gp99 will attempt to restore the game state from server-side logs. Where this is not possible, wagers may be voided and stakes refunded.
• Cricket betting markets, including BPL, T20 World Cup, IPL, and Bangladesh Tigers matches, are subject to additional cricket-specific rules published on the Cricket page.
• Maximum win limits per bet may apply and will be clearly communicated within each game or betting market. gp99 reserves the right to limit bet sizes for any player at any time.

8. Responsible Gaming

gp99 is fully committed to responsible gaming practices. We recognise that gambling can become problematic for some individuals and we provide the following support measures:

• Players may request voluntary self-exclusion for a defined period (30 days, 90 days, 6 months, or permanent). Self-exclusion requests must be submitted in writing to [email protected] and will be actioned within 24 hours.
• Deposit and wagering limits are available on request. Players may set daily, weekly, or monthly limits to manage their gambling budget responsibly.
• If you feel gambling is becoming a problem, please seek help from qualified professionals. gp99 strongly encourages players to gamble responsibly and within their financial means. For adults aged 21 and above only.

9. Intellectual Property

All content on the gp99 platform — including but not limited to the website design, logo, graphics, text, game interfaces, and software — is the exclusive property of gp99 or its licensed content providers. Unauthorised reproduction, distribution, modification, or commercial use of any gp99 content is strictly prohibited and may constitute copyright infringement under applicable law.

Users are granted a limited, non-exclusive, non-transferable personal licence to access and use the gp99 platform for personal, non-commercial gaming and entertainment purposes only. This licence does not include the right to scrape data, copy interfaces, reverse-engineer software, or redistribute any content found on the platform.

10. Limitation of Liability

To the fullest extent permitted by applicable law, gp99 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to:

• Loss of funds resulting from gambling outcomes, including losses on sports betting, live casino, slots, crash games, or any other game type available on gp99.
• Service interruptions, platform downtime, or technical errors beyond gp99's reasonable control, including internet connectivity issues on the user's end.
• Losses arising from a user's failure to safeguard their account credentials or from unauthorised account access caused by the user's own negligence.

11. Amendments and Governing Terms

gp99 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, users will be notified via a prominent notice on the platform or by email to the address registered with their account. Continued use of the gp99 platform after the effective date of any amendment constitutes your acceptance of the revised terms.

These Terms & Conditions represent the entire agreement between you and gp99 with respect to your use of the platform and supersede all prior communications, representations, or agreements whether written or oral. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact and Support

If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the gp99 support team. Our team is available to assist you and aims to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Contact us at: [email protected] — please include your registered username and a clear description of your query. Do not share your password with support staff at any time.